About Reese-Marshall

Who We Are

President

Doug Cottle joined Reese-Marshall in 1978, but he wasn't new to the business. His decades of experience and long commitment to great customer service are just two of his strengths as president today. Doug is known for his dedication to treating people fairly and helping those in need.

"I just like helping people. I think that is true for everyone here. Whether a customer needs help with a heating system, or delivery of fuel, our goal is clear: provide top-notch customer service and help our customers meet the challenges of home comfort in today's changing world."

 

Customer Care Department

Everyone at Reese-Marshall is ready to answer your questions and find the best solutions to your home comfort needs. When you call our number, one our Customer Care Team will answer the phone (that's right, a real person). If they can't help you right away, they will know who can and appropriately direct your call. Why go through phone menus and be delayed and irritated? Get the answers you need quickly and with a smile from the warm friends at Reese-Marshall.

Fuel Delivery Team

With a 24/7 response, our delivery team is ready to serve you. Our Delivery Team is committed to top quality service with a smile and an eye on safety. We have a strong safety record on the road and at the point of delivery. In sun, sleet, rain and snow, we do what it takes to get your fuel delivered.

Service Department Manager

You could say Ed Gilbert has been in the heating business all his life, and has truly seen it all. From high efficiency installations to troubleshooting the toughest puzzle, Ed is patient and great to work with. Let him apply his impressive technical expertise to solve your heating problem, be it a new installation or whatever it will take to keep the current system running at its best.

"I grew up in the heating business and have been specializing in burner service since 1976. In the last 50 years I have seen just about every possible heating system made. All of our staff is highly trained and qualified to service old and new systems alike, propane, fuel oil or kerosene. We've seen it all and we can do it all!

This experience is what makes the service plans a great choice for our customers. Let us put our experience to work for you to get the most out of your heating system through proper servicing and the best protection when things go wrong."

Service Technician Team

When you combine the years of experience of our technicians with the variety of experience they have, you come up with a diverse team ready to handle any situation. We are proud of our 24/7 response to our customers. Whether you are looking into new equipment, or need help keeping the older one running right, you can count on our team to do the job right.